Shipping policy

ORDER PROCESSING TIME

All orders are processed to be shipped within 1-3 business days. We try our very best to make sure your order is shipped out ASAP but please allow processing time as we make fresh batches every week to ensure you get the best quality of candies. Please Note: Holidays & weekends may delay your shipment!

 

STANDARD SHIPPING

Standard Shipping rates will vary based on package weight and distance. Rates will be shown during the checkout process prior to payment. Please allow up to 3 business days for processing and 1-5 business days after processing for delivery (based on distance). 

 

OVERNIGHT SHIPPING

We do not ship overnight.

 

INTERNATIONAL SHIPPING

We do not ship internationally at this time.

 

INCORRECT SHIPPING INFORMATION

We are not responsible for packages delivered incorrectly or lost due to incorrect shipping information provided by the customer at the time the order is placed.

If a package is returned to SPICY CANDY BAR due to an incorrect shipping address provided by the customer, a subtotal refund will be initiated. No refund on the shipping cost.  

We are not responsible for lost or stolen packages once is  DELIVERED to your address by the USPS after they leave our warehouse.

 

ORDER TRACKING

You’ll receive a shipping confirmation email with a tracking number as soon as your order has been processed. Please allow up to 24 hours for the tracking number to become active/update. If you receive your confirmation email after 2 PM CST on a Friday, please allow until the following Monday for tracking to become available.